Speaking Your Customer’s Language.

Back when I was a wee lad serving in the US Air Force as a meteorologist, a common part of my job was delivering Flight Weather Briefings to pilots – letting them know what to expect weather-wise on their planned flight path. It was easy enough: look at the flight path, use weather tools and…

Fix: Files Missing in Shared Drive.

I received this problem from a remote user running Windows 10 the other day: “Help! I can access my department shared drive, but not all of the folders are showing up!” I logged into her PC via Bomgar and took a look. Just as she said, her department’s shared drive was accessible but only showing…

Protect Your Phone: 5 Mobile Security Tips.

In the wake of the infamous WannaCry ransomware attack, cybersecurity continues to remain under the microscope for concerned organizations across the globe. Everyone is most highly concerned about their computers. But less attention is paid to the threat sitting in your very pocket right now: your mobile phone. Your phone often handles the most sensitive…