If you thought “The Lord of the Rings” had nothing to do with Information Technology… think again. Have you seen or read “The Lord of the Rings”? If so, recall the overarching theme of how something as seemingly tiny and insignificant as the One Ring could cause such vast conflict and chaos across Middle-Earth. Or…
As a Desktop Support Analyst servicing clients across the Dallas metroplex – a large area, indeed – I do a lot of driving throughout the week. This is rarely at my leisure; time is usually of the essence, and I need to get to my next destination ASAP. Anyone other than a neat freak who…
Back when I was a wee lad serving in the US Air Force as a meteorologist, a common part of my job was delivering Flight Weather Briefings to pilots – letting them know what to expect weather-wise on their planned flight path. It was easy enough: look at the flight path, use weather tools and…
I received this problem from a remote user running Windows 10 the other day: “Help! I can access my department shared drive, but not all of the folders are showing up!” I logged into her PC via Bomgar and took a look. Just as she said, her department’s shared drive was accessible but only showing…
In the wake of the infamous WannaCry ransomware attack, cybersecurity continues to remain under the microscope for concerned organizations across the globe. Everyone is most highly concerned about their computers. But less attention is paid to the threat sitting in your very pocket right now: your mobile phone. Your phone often handles the most sensitive…
The WannaCry/Crypt attacks were a major wake-up call to the IT world that we are highly vulnerable when we’re careless. The ransomware attack should theoretically have failed, because the most recent Windows updates released a full month or two before the attack contained fixes which prevented WannaCry from working. So of course, in theory, everybody’s…
Disk space is a precious commodity, especially in the business setting. Everything can be moving along hunky-dory one day with hundreds of gigabytes of free space – only to scream to a dead stop weeks later as the hard limit is reached. Yikes! An obvious solution is to increase capacity – but is that always…
Server patching is a common task in the IT world. Those of us responding to the WannaCry/Crypt ransomware attack have done a lot of patching over the past few days, drilling the process into our heads. For the most part, the process is simple. However, small mistakes made during the patching process can spiral out…
