3 Simple Tips for Organizing Cables.

It’s a rite of passage for every IT professional: at some point, you’ll drown in a mess of tangledĀ  network cables with no clue which is which or where they go. When you’ve experienced this once, you know that an ounce of prevention is more than worth the effort. Nothing is a bigger waste of…

How to use Global/Parent Tickets Effectively.

Every IT professional knows the scenario: a site goes down or network device fails, and you pick up an inordinate number of tickets for connection failures. What a pain! The inefficient or uninformed IT professional will begin slogging away on each ticket individually. Does this work? Sure. But it’s a huge waste of time and…