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3 Tips for Passing Your ITIL Foundation Exam.

I recently took the ITIL Foundation exam. At first, it seemed extraordinarily difficult; this is because the ITIL exam is centered entirely around conceptual matters, as opposed to hard knowledge like what cord goes where. For some IT professionals, it requires a dusting-off of the ol’ critical thinking skills. Continue reading

How To Keep Track of RDP “Inception.”

If you use RDP frequently in your daily work, then you’ve probably faced RDP “Inception” at some point – remote desktop within remote desktop within remote desktop ad nauseam. When you’re in three deep or more, things quickly get confusing. This can be a big problem. For one, it’s annoying. But more importantly, this could … Continue reading

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