Understanding Value: The IT Service Perspective.

One of the greatest economic breakthroughs in history was this: the realization that value is imputed, not intrinsic. This stems from a debate that has gone on for as long as scholars have studied the concepts of trade and production: Does an economic good have value in-and-of-itself, or is value purely based on perception? Put…

OneNote: Revolutionize Your Knowledge Base.

Before I entered the glamorous world of IT administration, I served for 6 years in the US Air Force as a meteorologist. (It was a great opportunity to channel my inner Al Roker.) After I became a Non-commissioned officer in year 4, I was placed in charge of the weather knowledge repository for my duty…